Resources

The Guild is building a shared body of knowledge for experience design: a place to learn across the boundaries that usually keep fields apart. This growing, member-contributed resource begins with a collection of experience models drawn from across the field, and will expand over time to include case studies, tools and techniques, shared terminology, and plain-language explainers.

Explore

Defining experience design

What is experience design? A definition built on the field’s key thinkers, from human-centred design to the experience economy, and the common ground the Guild stands on.

Learn more

Experience design models

Frameworks for understanding experience, gathered from tourism, customer experience, museums, service design, education and beyond.

Explore

Contribute

This resource grows with its members. If something shapes how you work, a model, a method, a hard-won lesson, and it is not here yet, we would like to add it, with credit to you.